Statutory Privacy & Consent Notice

Provided in compliance with Section 5 of the Digital Personal Data Protection Act, 2023.

General

By using, accessing or participating in the Service, you agree to the terms of this privacy policy (the "Privacy Policy"). Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms and Conditions. We reserve the right to change our Privacy Policy at any time. If we do this, we will post a notice that we have made changes to this Privacy Policy on the Website for at least 7 days after the changes are posted and will indicate at the bottom of the Privacy Policy the date these terms were last revised. Any revisions to this Privacy Policy will become effective the earlier of (i) the end of the foregoing 7-day period or (ii) the first time you access or use the Service after any such changes. If you do not agree to abide by this Privacy Policy, you are not authorized to use, access or participate in the Service.

Information We Collect

Mindyard Application uploads your Phone Number on its API servers to map your account and mobile number.

When you use the Service you provide us with two types of information: (i) information you submit via the Service and (ii) information regarding your use of the Service collected by us as you interact with the Service.

When you enter the Website, we collect your browser type and IP address. This information is gathered for all Website visitors. In addition, we store certain information from your browser using "cookies." A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies to confirm that users are logged in. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you certain features (e.g., customized delivery of information) available on the Website.

Through the registration process you may provide us with your name, mobile number, email address, date of birth, hometown, and other information that may be requested during the registration process. When you use the Service you may submit information and content to your profile, generate Activity Data through engaging in educational activities on the Service, or send messages and otherwise transmit information to other users. We store this information so that we can provide you the Service and offer personalized features.

Use Of Information Obtained by Combe Labs / Mindyard

We may use your contact information to send you notifications regarding new services offered by Combe Labs Private Limited, Mindyard, and its partners that we think you may find valuable. We may also send you service-related announcements from time to time through the general operation of the Service. Generally, you may opt out of such emails, although we reserve the right to send you notices about your account even if you opt out of all voluntary email notifications.

Profile information is used by us primarily to be presented back to and edited by you when you access the Service and to be presented to other users. In some cases, other users may be able to supplement your profile, including by submitting comments.

We may use aggregate or anonymous data collected through the Service, including Activity Data, for any purpose. This data may be used by us and shared with third parties in any manner.

Right to Data Erasure & Account Deletion

In accordance with Section 12(3) of the Digital Personal Data Protection Act, 2023, users can request the permanent erasure of their personal data and account closure by sending an email from their registered email address to contact@mindyard.in with the subject line "Data Erasure Request - [Your Name/Email]". Upon receipt, our Data Compliance team will acknowledge your request within 48 hours, verify your identity, and permanently anonymize or delete your personal data within 30 days, except where retention is required by applicable law (such as financial or taxation records under the Companies Act or GST regulations).

Sharing Your Personally-Identifiable Information with Third Parties

Combe Labs Private Limited and Mindyard share your personally-identifiable information only in limited circumstances where we believe such sharing is reasonably necessary to offer the Service, legally required or, permitted by you.

Digital Personal Data Protection Act, 2023 (Act No. 40 of 2023) Compliance & Consent

In compliance with the Digital Personal Data Protection Act, 2023 (Act No. 40 of 2023) of India, we process your personal data under the following conditions:

• General Consent: By registering an account on Mindyard, you provide explicit, specific, and revocable consent for processing your basic signup data (name, email, phone number, and test records) to facilitate online assessment services.
• AI Proctoring & Biometrics (Explicit Consent): When participating in an AI-proctored test on Mindyard, your device's webcam and browser activity will be monitored. This processes facial frames and screen focus data solely to detect and prevent malpractice. Such data is processed locally where possible, and any uploaded frames are stored securely on our servers. This data is automatically deleted within 30 days after the test evaluation is finalized. You will be prompted for explicit, separate consent right before starting any proctored test.
• Processing Minor's Data (Under 18): A significant number of our users are preparing for NEET, JEE, and CUET exams and may be under the age of 18. In accordance with the DPDPA, processing a minor's data requires verifiable consent from their parent or lawful guardian. Parents or guardians may review, correct, or request the deletion of the minor's personal data at any time. We strictly do not engage in commercial behavioral tracking, profiling, or targeted advertising directed toward users under the age of 18. Any session monitoring conducted during AI-proctored assessments (such as webcam, microphone, or tab-focus detection) is strictly limited to real-time exam invigilation and academic malpractice prevention, is performed solely upon obtaining verifiable parental or guardian consent, is automatically deleted after 30 days, and is never used to build behavioral profiles or for commercial purposes.
• Your Rights as a Data Principal: Under the DPDPA, you have the right to access your processed data, correct inaccuracies, withdraw your consent at any time, request data erasure, and nominate another individual to manage your rights in the event of death or incapacity. To exercise these rights, please email us.

Right to Nominate & Nominee Policy (Section 14 of DPDP Act, 2023)

Under Section 14 of the Digital Personal Data Protection Act, 2023, every registered user has the statutory right to nominate an individual who shall, in the event of the user's death or permanent medical incapacity, exercise the rights of the user under the Act.

1. How to Designate or Update a Nominee:

You may designate or update your nominee at any time by sending an email from your registered email address to our Grievance Officer at contact@mindyard.in with the subject line "DPDP Nominee Designation - [Your Registered Email/Mobile]" containing:

• Nominee's full legal name
• Relationship to the user (e.g., Parent, Spouse, Sibling, Legal Guardian)
• Nominee's contact information (active email address and mobile number)
• Copy of government-issued photo ID proof of the nominee (Aadhaar, PAN, Passport, or Voter ID)

2. Exercising Rights as a Nominee or Legal Heir:

In the event of the death or permanent incapacity of a registered user, the designated nominee or lawful legal heir may write to the Grievance Officer at contact@mindyard.in with:

• Official death certificate issued by the municipal authority (in case of death), or a certified medical certificate of permanent incapacity issued by a registered medical practitioner.
• Proof of identity of the nominee or legal heir (government-issued photo ID).
• Legal heir certificate or succession certificate (if a nominee was not pre-designated).

3. Scope of Exercisable Rights & Timeline:

Upon satisfactory verification of documentation, the designated nominee or legal heir may exercise all statutory rights under the DPDP Act, including: (a) requesting access to past test performance reports and certificates, (b) requesting download of study materials or account data, or (c) requesting permanent account closure and erasure of all personal data. All nominee requests are acknowledged within 48 hours and resolved within 30 days (maximum 90-day statutory window under DPDP Rules).

Grievance Redressal & Data Protection Officer

If you have any questions, concerns, or grievances regarding your data privacy, data erasure, or nominee designation under the DPDP Act, you can contact our designated Grievance Officer:

Grievance Officer: Privacy Compliance Team
Entity: Combe Labs Private Limited
Email: contact@mindyard.in
Address: 2nd Floor, Supremework, Eros City Square, Sector 49, Gurugram, Haryana 122018

Escalation to Data Protection Board: In accordance with the DPDP Rules, if your grievance is not resolved by our Grievance Officer within the statutory period of 90 days, or if you are dissatisfied with the resolution, you have the right to lodge a complaint with the Data Protection Board of India (DPBI) in such manner as prescribed under the Act.

Links

The Service may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage users to be aware when they leave the Service to read the privacy statements of other websites that collect personally identifiable information. This Privacy Policy applies solely to information collected by Combe Labs Private Limited via the Service. We may also integrate with third parties who will interact with you under their terms of service. One such third party is YouTube and by using the Sites or Services, you agree to be bound by the YouTube Terms of Service and also by the privacy policies of Google

We use YouTube APIs to show you the video views count and Embed YouTube videos on Free Videos page

Last revised on September 16th, 2026