Arrange the following steps of controlling process inacorrect sequence.
(A) Correcting the situation in accordance with the decision.
(B) Projecting the future and determining the goals and standards of performance.
(C) Measuring and comparing the work in terms of control standards.
(D) Promptly investigating the causes of the deviation.
Choose the correct answer from the options given below:
Correct Answer :
(B), (C), (D) , (A)
Solution :
The correct answer is option (B), (C), (D), (A).
Step-by-Step Explanation:
Controlling is a core management function that ensures organizational activities conform to set plans. The process follows a logical sequence of steps to monitor progress, identify deviations, and implement corrective actions. Below is the step-by-step sequence based on the management principles:
1. Projecting the future and determining the goals and standards of performance (Step B):
The controlling process begins by establishing standards of performance. These standards serve as the benchmarks against which actual performance will be measured. Setting these targets involves forecasting future conditions and planning goals.
2. Measuring and comparing the work in terms of control standards (Step C):
Once performance standards are established, the next logical step is to measure the actual work done. These measurements are then compared against the predetermined goals and standards to identify if there are any differences or discrepancies.
3. Promptly investigating the causes of the deviation (Step D):
If the comparison reveals a significant gap (deviation) between the planned standards and actual performance, managers must promptly investigate the root causes of these deviations to understand why the targets were not met.
4. Correcting the situation in accordance with the decision (Step A):
The final step is taking corrective action. Once the causes of deviations are identified, decisions are made to resolve the issues and bring the performance back in line with the planned goals and standards.
Therefore, the correct sequential order of the steps is (B) → (C) → (D) → (A).
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