Question Details

Direction for the question 46 to 50: Read the following ease study and answer the question.

Param and Rajat run a burger store in Gangtok.While visiting their store Swati observed the following points.

  • The worker did not need to move much while serving a customer as the trays were placed on his right-hand upper shelf. Tissues were on right side of lower shelf and spoons on left side upper shelf. The straws and cups were placed in a rack next to the vending machine. The burgers were just behind him.
  • During her 3 days stay she visited the stole daily and saw the staff doing different jobs. A worker who was handling the cash was cleaning the floor on the next day and was cleaning the tables on the third day.
  • Everyone was dressed up in similar uniform, black shoes, cap, socks, black trousers, orange T-shirts etc. They carried their name badge also.
  • She also overheard the staff discussing about new worker, who was not upto the mark and how they supported him by explaining the way thing had to done so that his performance could improve.
  • While looking around the store she saw a soft board on Which a person's picture was put up as 'employee of the month'. She began to smile as the name on the soft board was similar to hers.

Which principle of Management is neglected when the worker was working at three different places on all three days:


Options

A

Equity

B

Order

C

Scalar Chain

D

Stability of personnel

Show Answer

Correct Answer :

Option D

Stability of personnel

Solution :

The correct option is Stability of personnel.


Step-by-Step Explanation:

1. Understanding the Principle of Stability of Personnel:
According to Henri Fayol's principles of management, the principle of Stability of Personnel states that employees should be given a reasonable amount of time to show results. Frequent rotation, transfers, or termination (high labor turnover) should be minimized to maintain organizational efficiency. Personnel need time to settle into their jobs, understand their responsibilities, and gain proficiency. If workers are constantly shifted from one job to another without getting a chance to adapt, their productivity drops, resources are wasted, and overall organization performance suffers.


2. Analyzing the Case Study:
The second point of Swati's observation states: "During her 3 days stay she visited the store daily and saw the staff doing different jobs. A worker who was handling the cash was cleaning the floor on the next day and was cleaning the tables on the third day."


3. Identifying the Violation:
Shifting a worker to completely different roles on three consecutive days (handling cash on day 1, cleaning the floor on day 2, and cleaning tables on day 3) shows that there is no job security or consistency in job assignment. This frequent shifting prevents the worker from establishing efficiency or focus in any single task, directly violating the principle of Stability of Personnel.

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