Identify the Consumer Right – “The consumer has the freedom to access variety of products at competitive prices. This implies that the marketers should offer a wide variety of products in terms of quality, brand, prices, size, etc.”
Correct Answer :
Right to be Assured
Solution :
The correct option is Right to be Assured.
Explanation:
Under the Consumer Protection Act, several rights are provided to consumers to safeguard their interests. The right highlighted in the given statement is the Right to be Assured (also sometimes referred to as the Right to Choose).
This right guarantees that consumers have the freedom to access a wide variety of products and services at competitive and fair prices. It ensures that no single marketer or producer can monopolize the market or force a consumer to buy a specific brand or product.
To satisfy this right, marketers and businesses are expected to offer a diverse range of products in terms of quality, brand, prices, sizes, and designs. This variety allows consumers to compare different options and make an informed decision based on their individual needs, preferences, and purchasing power.
Let us briefly look at why the other options do not fit:
1. Right to Safety: Refers to protection against products and services that are hazardous to health and life.
2. Right to Seek Redressal: Deals with the right to seek legal remedies or compensation against unfair trade practices or exploitation.
3. Right to Consumer Education: Refers to the right of a consumer to acquire knowledge and skills to be an informed consumer throughout life.
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