Mr. Armaan is appointed as quality control manager in a factory. The list of steps to monitor the performance is shared with him. Mr. Armaan is asked to put the following steps in correct order.

A. Employees must be trained to meet the target.

B. Comparing the criteria set with the report of the personal observation.

C. Setting the criteria against which actual performance would be measured. D. Keeping in mind the key result area, the deviation which go beyond the permissible limit is to brought to notice.

E. Personally observe the work done by workers.

Choose the collect answer from the options given below:

The correct option is C, E, B, D, A.

Monitoring and controlling performance in an organization follows a logical, step-by-step management process to ensure that goals are met effectively. Here is a breakdown of the correct sequence of these steps:

1. Step C: Setting the criteria against which actual performance would be measured.
Before any monitoring can take place, a standard or target must be established. These criteria serve as the benchmarks or expectations for performance.

2. Step E: Personally observe the work done by workers.
Once standards are set, the actual performance must be measured or observed. In this step, the manager collects firsthand data by observing the work in progress.

3. Step B: Comparing the criteria set with the report of the personal observation.
After gathering the actual performance data, it is compared against the initial standards set in Step C. This reveals whether the performance matches, exceeds, or falls short of the expectations.

4. Step D: Keeping in mind the key result area, the deviation which go beyond the permissible limit is to brought to notice.
Small variations are natural, but significant deviations that exceed acceptable limits must be identified and reported (often referred to as Management by Exception) so that corrective action can be prioritized.

5. Step A: Employees must be trained to meet the target.
Finally, corrective actions are taken to resolve the identified deviations. If employees are underperforming, training them is a crucial step to help them meet the desired targets in the future.

Therefore, the logical and correct order of these steps is C, E, B, D, A.