Question Details

Under which Act Ms. C can seek to protect the rights as a consumer.

Options

A

Consumer Protection Act, 2019

B

Consumer Protection Act, 1968

C

The Indian Trade Act, 1999

D

The Competition Act, 2002

Show Answer

Correct Answer :

Option A

Consumer Protection Act, 2019

Solution :

The correct option is Consumer Protection Act, 2019.

To understand why this is the correct Act, let's break down the purpose of the laws mentioned in the options:
1. Consumer Protection Act, 2019: This is the primary legislation in India designed specifically to protect the interests of consumers. It establishes authorities for timely and effective administration and settlement of consumers' disputes, addressing modern challenges like e-commerce, misleading advertisements, and unfair trade practices.
2. Consumer Protection Act, 1968: There is no major Indian consumer law by this name/year (the predecessor to the 2019 Act was the Consumer Protection Act, 1986).
3. The Indian Trade Act, 1999: This is not a recognized act for individual consumer rights protection.
4. The Competition Act, 2002: This Act focuses on promoting and sustaining competition in markets, preventing practices that have an adverse effect on competition, and protecting the interests of consumers indirectly by ensuring a competitive market, but it is not the direct framework for individual consumer dispute resolution.

Therefore, as an individual consumer seeking to protect her rights, Ms. C must file a complaint or seek redressal under the Consumer Protection Act, 2019.

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